' The Vibrant Vine Winery - FAQ's

FAQ's

Q. Are you pet friendly?
A. Pet Policy

Q. Do I need to book a tasting?
A. We always accept walk-ins. To avoid any wait time, we do recommend making a booking.

Q. How long is a tasting?
A. Tastings vary from 15-30 minutes depending on group size. We recommend giving yourself extra time to enjoy the art walk.

Q. Is my tasting refundable?
A. Yes. Once you purchase your tasting, you receive a coupon with the equivalent value. Present this coupon to a cashier, 1 coupon per bottle.

Q. Can I bring my kids to the winery?
A. Kids are more than welcome in the winery but must be always accompanied by an adult.

Q. Can I take photos of the art?
A. Please do! We love to see the photos other people share!

Q. Can I make a booking for Vibes at the Vine?
A. No, Vibes at The Vine is always first-come, first-served. There is a $5 cover charge.

Q. What happens if there is bad weather during a concert?
A. We will do our best to relocate any outdoor concerts inside based on availability and capacity limit.

Q. What happens if you cancel a show?
A. If The Artist or Winery decides to cancel the show, you will receive a full refund for the tickets purchased.

Q. Can I bring my own food?
A. No outside food or drink is allowed on our Main Lawn. We have food and beverages available to purchase.

Q. What do I need for ID?
A. If you are asked to provide ID, you will need to show:

  • An official government issued primary ID (including foreign government issued) with name, picture and birth date;
  • A secondary ID that includes name and signature or picture; such as a credit card or student ID
  • If a server has any doubt about an ID, they may refuse service.

Q. Are you wheelchair accessible?
A. Yes. The following spaces are: Jacko’s Lounge, Wine Shop, Tasting Room, Main Lawn.

Q. Are we allowed to bring our own chairs and blankets?
A. The Vibrant Vine Winery has lawn furniture for you to use, but you can bring your own if preferred.

Q. Is your wine Gluten Free?
A. We can guarantee our White Wines are Gluten free but can not guarantee there is no cross contamination in the Red Wines due to barrel aging.

Q. Is there somewhere to put my bike?
A. Yes, we have bike parking up by the main entrance.

Q. Can we park our vehicle overnight?
A. Unfortunately, no.

Q. Do you Ship to Quebec?
A. We can not ship to Quebec or any country outside of Canada.

Q. Do you accept concert Walk-ins?
A. If the show is not sold out, we always welcome walk-ins.

Q. Do you offer drinks other than wine?
A. In our Snack Shack we offer, local beer, wine and plenty of non-alcoholic options

 

With any additional questions please feel free to call the wine shop at 778-478-4153 ext.1 or email us at Wineshop@thevibrantvine.com